qwikWare™ Infrastructure / Platform Components

Several components are necessary to make up a complete qwikWare™ Application Suite installation. First, there must be an available Windows Server to run the application if you are going to use qwikWare™ in more than single user mode. Included on this server will be the Microsoft SQL / SQL Express Databases, WaveLink Studio Com (communications server), Microsoft.NET Framework 2.0 and the BarTender (or equivalent) license server. It is important to note that while this server can be used for dual purposes (other applications), it will affect performance. If your transaction needs and/or database size are going to be heavy, you should consider a standalone server for qwikWare™ products. It is possible to use qwikWare™ products even if you are doing high volume transactions, but in that case you business process will need to be very simple. For more complex business logic you will want to investigate our megaWare™ suite of products

As for the workstation, just a Windows XP / Vista workstation will be sufficient. For optimal performance it is recommended to have 250-500 MB of RAM and 1.00 GHz of processing speed.

Being a Motorola Certified Partner we will encourage you to purchase Motorola equipment for your wireless network and Mobile computing, but we will work with existing hardware for both. We do, however, work with existing hardware and have a listing of supported mobile computers on our support page. As for the wireless network itself, it is not necessary to use Motorola / Symbol equipment but the wireless network must at least support 802.11b protocol. Some mobile computers support 802.11g, in which you could use 802.11g on your network.

We work with all kinds of thermal transfer, direct thermal and laser printer solutions. Our vendor of choice is Zebra Technologies.

qwikWare™ Software Components

qwikWare™ Applications run on both the client and the server, along with qwikServer™ which runs on the server. At the workstation level the users logon through the qwikWare™ application they are using, but the data and Queue system resides on the server with qwikServer™. qwikServer™ is responsible for managing licenses, connections, monitoring the server as well as setting up and monitoring the system Poll Queue, Print Queue and Run Queue.

WaveLink Studio Com is the communications server from the hand-held to the server and back to the hand-held. On the wireless network WaveLink must be reachable by the Mobile Computers and not blocked by a Firewall. If you have a multi-site setup, the wireless network must be connected via VPN.

BarTender (or another supported barcode printing solution) is used to create labels and import them into megaTrak™. BarTender is a powerful label design and print engine and allows supreme flexibility for making changes / additions as well as printer support.

We use Crystal Reports as our reporting engine for creating all qwikWare™ Application Suite reports. If you desire to customize and/or create new reports in the system, then you can purchase Crystal Reports from Business Objects. It is not required to run the existing reports in qwikWare products.

If you are not a stand-alone system and are connecting to an existing ERP / Accounting system, please check our ERP Connections page to see if connection objects are required.